Good News.
We heard your feedback! We are beta testing an option for you to mix and match for Collection Discounts!
Just add four different apparel designs to your cart and the discount will automatically apply! It’s not perfect and is a work in progress.
We will continue to offer our traditional Entire Collections for anyone that just wants those four designs or wants to add an additional discount to your order. Unfortunately, our backend has limitations and has a one discount per order limit.
Want one more last bit of good news? We’re working overtime and working with suppliers to get our turnaround times down. I am super grateful for our team knocking out two weeks worth of jobs last week. All shirts scheduled to ship between 10/22 and 10/29 should ship in the next day or so.
And shirts that were scheduled between 10/29 and 11/5 (Mischief, Vault, Villains, etc) should ship later this week!
We have SO many exciting things coming soon!
I am working on bringing new styles of apparel into the mix, as well as so, so many other things. I cannot wait to share them with you.
Bad News.
Unfortunately, we have to raise our prices.
This is something that we talked about a few months ago when over 700 of you did our Survey. This isn’t something I take lightly. In fact, I’ve lost sleep on more nights than I’d like to admit over it. Our goal has always been to keep things as affordable as possible for our Entire Community.
But we’re at a turning point and if we don’t make changes now, we won’t be around to make those changes in the future. All of our supplies, staffing, facility (and literally everything else) has risen at an alarming rate and it is with a very heavy heart that we are begrudgingly raising our prices.
We print ALL of apparel in house, while paying fair wages, ourartists for their work and without sacrificing the quality of the products that we take pride and believe in (and have invested heavily into new equipment to further improve that quality over the last year).
I understand this isn’t going to be a popular decision. It maymean that you buy less shirts. Or stop buying from us entirely.
Trust me, I get it. We’re living in the same, less than stellar world with companies price gouging groceries, gas, and just about anything else they can raise prices on. I don’t want to speak for everyone, but I think it’s safe to say that most of us didn’t get in the job cannon and suddenly land a job that’s paying us THAT much more to afford those insane prices.
This is not that. This is not about greed.
We’ve been holding off and stressing about it, losing money for months. And it is what we have to do, so we can be here tomorrow and the day after that and the year after that. Please know that we already have some ideas for some really fun and cheap deals that we’re going to launch in the future for limited timeoffers to make sure everyone stays included.
Good News.
We just launched our NEW website!Our new website is coming (back) soon!
We launched it, but it had a few bigger bugs than expected. So we're re-working those and we'll be back with the new website soon! It is more modern and allows us more flexibility. But it is not perfect and will be be needing (and getting) updates over the next few weeks!
We are beta testing a pre-order feature! It will be even easier to tell the difference between Featured Designs that we print in bulk vs. the Vault, which ships in 3 to 5 business days. We’ve had a LOT of people asking for this, so they can order tees for last minute Conventions, Gifts, Parties, etc.
We have great things coming soon! Including a Wishlist that will sync our website and our Mobile App. As well as better searchability, better filtering and so much more! But this is new! There will be bugs and things will need to be added or fixed!
Please give us ALL of your feedbackand e-mail us over at Support@onceuponatee.net.
In the meantime, thank you for reading all of this. It is a lot. Like a lot, a lot. But there is a lot going on here. And I tend to ramble a little when I am stressed. And well, I am stressing hardcore about having to make these changes.
Thank you for all of your support and understanding over the last ten years.We could not do any of this without you.
Have a question? Please do not hesitate to write me at the e-mail address above.
- Jason and the OUAT Team.